FabAlley charges USD 10 for all international orders (Except US and UK i.e. USD 15) irrespective of the order size.
For International Shipping, the average delivery time is 7-10 days depending on the country of residence
All International orders are sent through DHL
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you the cost as it varies from country to country
Please note that your order can only be cancelled before we have dispatched it to you. We have no way of cancelling it once it is shipped from our end. If you want to cancel the order before you receive a shipping notification mail from us, please drop us an e-mail on firstname.lastname@example.org with your order number and reason for cancellation. Your cancellation request will be processed within 24 hours.
For all international orders, customers have to return the products themselves. Custom/Duties are charged once the parcel reaches its destination country, or, when returned/Self-ship. These charges must be paid by the customer. Unfortunately, we have no control over these charges. The order needs to be sent back to the following address C-5, Sector 1, Noida, Uttar Pradesh - 201301 India. Once we receive the product, we will process the refund within 3-5 business days.
Any import duties or related taxes are unpaid at the time of placing the order, and need to be paid by the Customer at the time of receiving the order Any such charges are levied by the local Customer authorities, and we at FabAlley, don’t have any control over it
If you choose to refuse the delivery of the product for any reason, the refund cost will be made after deducting the import charges we incur to ship the product back to india. If the return charges are higher than the order refund amount, no refund will be made
All prices are in US Dollars.